What is Salesken?
An AI-powered communication intelligence platform helping sales and customer-facing teams improve conversations through real-time assistance, analytics, automation, and operational workflows.
What's my role?
Product Designer → Design Manager (2023–2025)
Focus Areas : AI Workflows • Enterprise UX • Automation Systems • Product Strategy • Design Systems • Cross-Platform Experiences • Team Leadership
Web
Salesken Platform • Analytics • Reporting • Configuration Systems
Enterprise Products
RTC • QA/PCA • Autobot • Co-Browser • Admin Systems
Native Apps
Windows • macOS • Android • iOS
Embedded Experiences
Website Widgets • Wix Apps • Webflow Apps
Browser Extensions
Chromium Extension • CRM Integrations
What was my contribution?
Designed and shipped experiences across multiple enterprise products spanning AI assistance, analytics, automation, administration systems, and cross-platform applications.
Salesken app
Co-Browser
Post call analysis
Crome Extention
Enterprise Software
Auto Call Bot
Products I worked on.
My design process at Salesken.ai
Week 1
Define
Research and gather insights to define the problem clearly.
Week 2
Prioritization
Brainstorm and explore a wide range of solutions.
Week 3
Explore
Create a realistic prototype that can be tested with users.
Week 4
Validate
Validate the prototype with real users to gather feedback.
Week 5
Refine
Iterate on the design based on user feedback and prepare the final solution.
Test to Implement
Collaborate with developers to create the Proof of Concept (POC) alongside refining the design.
Week 6
Re Define
gather insights to define Improvements.
Over 130+ Hours of Discussions, Interviews, Focus Groups, Competitive analysis and Design Sprints.
Baseline Insights
Tea Break Discussions: Informal, cross-departmental conversations to deepen understanding of the domain and share insights.
Open Window
Understanding: Analyze the existing product (e.g., Salesken V2), gather user feedback, and assess competitors to identify issues and opportunities.
Priority Sync
Open Hours: Allow for continuous feedback and discussion, addressing anything that may have been missed during formal sprints.
Cross-Team Brew
Pre/Post Discussions: After collecting feedback from product heads and the CEO, hold discussions to prioritize tasks and focus areas.
Other domains of productivity.
What was my Impact?
Contributed to the evolution of Salesken's product ecosystem across AI assistance, conversation intelligence, workflow automation, customer collaboration, and operational management. Helped deliver experiences used across B2B and B2C products while supporting platform scalability, product adoption, and cross-functional execution.
+12 more
Salesken clients I worked with.
Key takeaway.
Designing enterprise software is rarely about individual screens. The most valuable work happens at the system level, where workflows, data, people, business goals, and technology intersect.
Would you like to know more?
These projects offer just a glimpse into the creative process behind them, not the case studies. To learn more, feel free to drop me an email. I'm usually quick to respond, typically within a day.