‘Sell sand to Arabs’
Imagine being able to get all your sales work done with real-time insights, coaching, and analytics Salesken empowers your team to close deals faster and smarter.
Salesken.ai is sales tool that provides real-time guidance, helping reps handle calls better, close deals faster, and improve performance. It integrates with your CRM, offering insights and coaching to boost sales efficiency and drive growth.
.png)
My Role
I lead the Design team and built the entire design system, collaborating with front-end and back-end engineers to create a unified source of truth. I played a key role in transitioning Salesken from V2 to V3, driving a better, faster, and more efficient user experience while contributing to design system initiatives across the company.
The Process
Delivering a great experience in office sprints.
.png)
Baseline Insights
Tea Break Discussions: Informal, cross-departmental conversations to deepen understanding of the domain and share insights.
Open Window
Understanding: Analyze the existing product (e.g., Salesken V2), gather user feedback, and assess competitors to identify issues and opportunities.
Priority Sync
Open Hours: Allow for continuous feedback and discussion, addressing anything that may have been missed during formal sprints.
Cross-Team Brew
Pre/Post Discussions: After collecting feedback from product heads and the CEO, hold discussions to prioritize tasks and focus areas.
Product Modules at Salesken.ai
Post-call analysis integrates two key components: Real-time Insights (RI) and Quality Analysis (QA), followed by a brief summary after each call.
A powerful tool designed to provide instant guidance to sales associates during customer interactions.
An advanced tool that enables support agents to assist leads live on website alongside them.
Deepfake automated simultaneous lead calls. With providing real-time responses and scalable engagement
Would you like to know more?
These projects offer just a glimpse into the creative process behind them, not the case studies. To learn more, feel free to drop me an email. I'm usually quick to respond, typically within a day.
My design process at Salesken.ai
Week 1
Define
Research and gather insights to define the problem clearly.
Week 2
Prioritization
Brainstorm and explore a wide range of solutions.
Week 3
Explore
Create a realistic prototype that can be tested with users.
Week 4
Validate
Validate the prototype with real users to gather feedback.
Week 5
Refine
Iterate on the design based on user feedback and prepare the final solution.
Test to Implement
Collaborate with developers to create the Proof of Concept (POC) alongside refining the design.
Week 6
Re Define
gather insights to define Improvements.